Author Topic: Can´t log in  (Read 362 times)

Maverick

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Can´t log in
on: September 24, 2020, 11:09:10 AM
Hello everyone.I try to log in the game but it says that can´t connect with the servers of mercurysteam. I tried to download again the game but nothing seens to work.

MSE_Laura

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Re: Can´t log in
Reply #1 on: September 24, 2020, 03:36:31 PM
Hey there, Maverick!
That sounds like a conectivity issue regarding your internet connection. Are you able to connect to other games? Can you please check if the firewall is blocking the game?
One thing you could do to isolate the problem is to try to connect to spacelords with your account though another network!

Maverick

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Re: Can´t log in
Reply #2 on: September 24, 2020, 04:09:49 PM
Hola.Si,soy capaz de conectarme a otros juegos online y no tengo bloqueado Spacelords.¿La fuente del problema puede ser el uso de un amplificador de señal wi-fi?Un saludo :D

MSE_Laura

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Re: Can´t log in
Reply #3 on: September 25, 2020, 09:20:43 AM
Holi! Pudiera ser, sí. ¿Puedes probar conectandote directamente al wifi? Si no funciona, si tienes un cable de ethernet, podriamos hacer otra prueba a ver si conseguimos solucionarlo y puedes jugar sin problemas ^^

Maverick

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Re: Can´t log in
Reply #4 on: September 25, 2020, 11:22:53 AM
Ya probé a conectarme directamente al wifi y se mantiene igual. No poseo cable ethernet en este momento .El problema comenzó a finales del mes pasado(antes iba cómo la seda todo).Si consigo uno probaré otra vez y os informo .Un saludo :D

MSE_Laura

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Re: Can´t log in
Reply #5 on: September 25, 2020, 11:58:47 AM
¡Genial! ¡Con lo que sea nos dices!

Maverick

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Re: Can´t log in
Reply #6 on: September 25, 2020, 05:20:20 PM
Vale ya lo solucioné .No era fallo vuestro ni de internet. Era mío y ni siquiera me había dado cuenta . Entendí mal una acción de un panel de control pensando que le daría mayor prioridad a Spacelords y fue al revés :-[
Gracias :D

MSE_Laura

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Re: Can´t log in
Reply #7 on: September 28, 2020, 10:05:47 AM
¡De nada! ¡Me alegro de que quedase resuelto! ^^