Author Topic: Game freezes after every match  (Read 920 times)

Alex2199

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Game freezes after every match
on: November 11, 2019, 01:35:45 AM
So I have already sent a thing in game about this. This post is just to see if other are having this problem or if its just me? I deleted the game for awhile and just now got back into it. After every match the score screen freezes and I have to start over. I get my rewards and everything but I cant stay in groups. Am I the only one experiencing this?

MSE_TENKA

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Re: Game freezes after every match
Reply #1 on: November 11, 2019, 01:16:18 PM
Hi!

We have see your issue through troubleshooting system, we are investigating it.

See you on the Broken Planet!

Alex2199

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Re: Game freezes after every match
Reply #2 on: November 11, 2019, 08:09:08 PM
Okay, thank you for the info MSE_TENKA

JamesDreemurr

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Re: Game freezes after every match
Reply #3 on: December 02, 2019, 03:32:56 AM
After update this still happens on Windows store version for me

JamesDreemurr

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Re: Game freezes after every match
Reply #4 on: January 23, 2020, 12:04:37 AM
this is still happening when I play the windows store version on my Xbox account, I just made massive upgrades to my PC so it is not something hardware related on my end, something about play anywhere is causing a failure in the logic and softlocking the mission ending screen

MSE_Laura

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Re: Game freezes after every match
Reply #5 on: January 23, 2020, 12:32:30 PM
this is still happening when I play the windows store version on my Xbox account, I just made massive upgrades to my PC so it is not something hardware related on my end, something about play anywhere is causing a failure in the logic and softlocking the mission ending screen

Hey, JamesDreemurr!
Is this still happening to you? Could you please send an email to spacelords_teamsupport@mercurysteam.com including your username, platform, and video so we can investigate the issue?