Author Topic: error to connect game  (Read 150 times)

HappyGodzilla

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error to connect game
on: April 15, 2019, 08:39:40 AM
I have an account in steam and trying more for connecting game but I can't join game reconnect to the game not work and if I chose cancel so trying to connect game again….

I so close game by alt f4 option and restart the game but that message for reconnecting are steel there….

After 15-20 min I can search for the game but all of the chance is 20% for connecting game true

MSE_Karen

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Re: error to connect game
Reply #1 on: April 16, 2019, 04:04:55 PM
Hello HappyGodzilla,

We are aware of this issue and we are working to solve it as soon as possible, but your data could be useful in order to find a solution. Would you please send an email to spacelords_support@mercurysteam.com explaining your issue? (If you have a screenshot or video of the issue it would be amazing too)

Sorry for the inconveniences.

Viner

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Re: error to connect game
Reply #2 on: April 16, 2019, 06:04:21 PM
We are aware of this issue and we are working to solve it as soon as possible
This is a problem for many months. Why I can't just click "cancel" and find a new game?
 I sent emails to "support mercurysteam" but to no avail.