Author Topic: Hades Betrayal purchase not recognised  (Read 2422 times)

ScarredSteel

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Hades Betrayal purchase not recognised
on: April 04, 2018, 03:17:37 AM
I purchased the Founder's Pack near the game's launch and therefore should have access to the Hades Betrayal campaign. Yet after the update, it is asking me to buy it. I am on Xbox One.

BloodNekoKiux

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Re: Hades Betrayal purchase not recognised
Reply #1 on: April 04, 2018, 04:46:06 AM
I'm having the same issue, I'm on xbox one and in USA.

Senketsu7

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Re: Hades Betrayal purchase not recognised
Reply #2 on: April 04, 2018, 08:57:49 AM
Same here. kind of getting worried that I was jipped.

Kid Dracula

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Re: Hades Betrayal purchase not recognised
Reply #3 on: April 04, 2018, 10:31:16 AM
We are aware of a problem on Xbox and Windows 10 which we are currently looking into...hopefully will be fixed shortly.

Quanrian

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Re: Hades Betrayal purchase not recognised
Reply #4 on: April 04, 2018, 11:14:59 AM
As far as I can tell it wasn't fixed. I restarted my Xbox and the game to see if that might work with no luck. Only people who bought Hades separately seem to be able to access it.

Kid Dracula

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Re: Hades Betrayal purchase not recognised
Reply #5 on: April 04, 2018, 12:08:10 PM
Should be working now if not in next hour or so, once the fix is propagated globally...sorry about that...

Quanrian

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Re: Hades Betrayal purchase not recognised
Reply #6 on: April 04, 2018, 10:57:14 PM
Seems to be working now. I tested it around 2 pm Eastern time on Xbox.