Author Topic: Important: CrashDumps (Steam)  (Read 1433 times)

MSE_TENKA

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Important: CrashDumps (Steam)
on: January 17, 2018, 05:27:54 PM
To help with bug reporting on Steam, we have created a system that generates a crash file with key information on your computer. If a crash occurs, you can find a CrashDump file in the following path:

"Documents\MercurySteam\Raiders of the Broken Planet\<steam-id>\CrashDumps"

Once you’ve located this file, please send it as an attachment to raiders_support@mercurysteam.com along with a brief description of what happened, or alternatively post it here in the forums.

Thanks for your support.

Supergameboy74

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Re: Important: CrashDumps (Steam)
Reply #1 on: May 11, 2018, 11:19:13 AM
I have an Xbox One...not on my computer

Supergameboy74

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Re: Important: CrashDumps (Steam)
Reply #2 on: May 12, 2018, 03:43:48 AM
Thank you for the email.  I just sent an email out to the support team and sent pics.  Look forward to hearing back from you.


Supergameboy74

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Re: Important: CrashDumps (Steam)
Reply #3 on: May 12, 2018, 03:50:00 PM
Just letting know my Raiders account is still not fixed from the update from yesterday.   I did send an email to Raiders_support.  Still haven’t heard back from anyone yet either.  Please let me know.   Thank you. 

LordDraco3

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Re: Important: CrashDumps (Steam)
Reply #4 on: December 06, 2018, 09:03:25 PM
Oh hey I just referenced this to someone having trouble with Steam version crashing, might be good to update the support email in the topic post :D