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Messages - MSE_Karen

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436
Suggestions / Re: Empty Matchmaking Solution
 on: October 30, 2017, 07:03:44 PM 
Hi Myvatsonmylap!

As usual, thank you very much for your ideas, we are listening all your feedback in order to improve!

437
Suggestions / Re: Communication discussion (Text or Voice Chat)
 on: October 30, 2017, 07:02:10 PM 
Hi Rukio!

We have seen your post on Steam too! Thank you again for your ideas, we'll have them in mind in the future ;)

438
Español (foro general) / Re: Amenaza de reporte
 on: October 30, 2017, 11:03:54 AM 
¡Hola, Cigarpunk!

Si estuviesen adoptando un comportamiento abusivo (insultos, amenazas, etc), por favor, háznoslo saber.

¡Gracias!

439
Spacelords Universe / Re: Hi, Raiders! I'm Karen, the new CM!
 on: October 26, 2017, 05:26:26 PM 
Hi again!

We understand there are a few issues and we are trying our best to listen to your feedback and improve the game. We are currently working on the big patch. Actually, you'll have some news this very afternoon. About Ginebra, let's just say she's very close ;)

We are also working on ways to make more people to play in the next weeks and, of course, collecting all the feedback about players who have an abusive behaviour to punish them in the future.

Thank you, as always, for being there!




440
Bug report & Technical Support / Re: Wrong crosshair bug
 on: October 26, 2017, 05:09:14 PM 
Hi Sygboss!

We really appreciate the feedback. We'll send this issue to the team so they can investigate the bug.

Thank you!

441
Spacelords Universe / Hi, Raiders! I'm Karen, the new CM!
 on: October 25, 2017, 11:05:37 AM 
Hi, Raiders!

I think I haven't introduced myself properly, so here we go. My name is Karen and I'm the new community manager of Mercury Steam. My priority is Raiders of the Broken Planet so we'll be even more focused on your feedback and I'll be happy to help you every step of the way.

Thank you!

Karen

442
Suggestions / Re: Sugerstion about comunication
 on: October 24, 2017, 07:12:37 PM 
Hi, guys!

We really appreciate your suggestions and we always have your ideas in mind. By now, we think the emotes do the work, they allow you to communicate with your team and they are understandable by anyone.  Also, there's no friendly fire, so the damage to the team is minimum.

Thank you very much!

443
Spacelords Universe / Re: What is the penalty for leaving a match?
 on: October 23, 2017, 02:55:46 PM 
Hi, Sygboss!  :)

Thank you for reporting your issue. We are aware of it and we hope to fix it as soon as possible in a patch.

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