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BARRACKS => Bug report & Technical Support => Topic started by: Kefal on September 30, 2019, 06:16:24 PM

Title: Unable to play the game
Post by: Kefal on September 30, 2019, 06:16:24 PM

Date and Time of Bug: 17/09/2019
~17:45 CET
In game username: Kefal
Platform/Version: Steam
Mission: Low Blow
Character & Skin:  Loaht
Weapon Equipped and Forge Level:  Red Hot Explosive Pepper LVL 9

After finishing the mission, I am stuck at main menu. The game was supposed to show me second rewards screen, with XP and maybe blueprint, but it didn't. Now all the buttons cannot be pressed. I tried to relogin few times, didn't help. But after that character icons disappeared.

I had a Pot match with Blue Blueprint, and I missed first rewards screen, so I don't know if I got anything, what did I got, was it a dublicate, and so on. I think the problem lies in Bluepring, because after Heavy Metal you can't get Blueprints after matches, but I got one in the old Pot.

Title: Re: Unable to play the game
Post by: ThePloopz on September 30, 2019, 08:44:17 PM

Same thing happened to me. I just earned the rare blueprint for ginebra and I also didn’t get my xp from that match because it didn’t go to the second rewards screen

Title: Re: Unable to play the game
Post by: filipeschuab on October 01, 2019, 04:16:37 AM

Também estou travado na tela inicial, mesmo problema, após terminar a partida e ganhar um blueprint que estava no pote, o jogo travou na tela inicial e não sai.
Jogo no Xbox One.

Title: Re: Unable to play the game
Post by: Bionic505 on October 01, 2019, 07:50:54 AM

Same thing happened to me.

Title: Re: Unable to play the game
Post by: MSE_TENKA on October 01, 2019, 11:34:57 AM

Hi!

We've noticed this bug yesterday, we are working hard on it to fix it ASAP. Sorry for the inconvenience.

See you in the Broken Planet very soon!

Title: Re: Unable to play the game
Post by: Ravenlord1279 on October 01, 2019, 03:23:59 PM

Играю с первого дня в эту отличную игру. У меня точно такая же ошибка как и у автора поста и кроме пустых рассказов разработчиков что они что то делают ничего не происходит. Полное наплевательское отношение к своему комунити. Уже почти сутки играть нельзя а разработчикам плевать. Думаю стоит удалить данную игру навсегда.