Mercurysteam's Hangout

BARRACKS => Bug report & Technical Support => Topic started by: Cyber_hunter026 on July 21, 2019, 12:41:25 AM

Title: Unable to connect to the game
Post by: Cyber_hunter026 on July 21, 2019, 12:41:25 AM

So i just completed a mission. afterwards i left to go tale care of some personal stuff. when i came back it said the the following.  "looks like the PlayStation server is not responding, check the status of the PlayStation services" okay so i go do that,  everything seems to be running fine from what im seeing.  then i try again  it works albeit slow than usual.  after that i try to join a match,  ends up saying "the connection to the Mercury steam servers was lost" so I'm a bit stumped as to what's going. i have screen shots,  just don't know how to attach them to this post.

Title: Re: Unable to connect to the game
Post by: oCYBERPUNKo on August 05, 2019, 11:01:56 AM

Apparently nobody cares enough to reply.  I can't connect to Xbox live services either.  My internet is fine. 

Title: Re: Unable to connect to the game
Post by: Cyber_hunter026 on August 05, 2019, 11:53:19 AM

Gotta send the mercury steam devs a email and the details of your connectivity issues. it sucks, but i know how you feel.

Title: Re: Unable to connect to the game
Post by: MSE_TENKA on August 09, 2019, 10:52:41 AM

Hi!

Theses conectivity issues are very dificult to reproduce, please can all you send to spacelords_support@mercurysteam.com all the information that you have? We need to know about if you are connecting with Wifi or Cable, what kind of connection do you have, if you have any firewall or any closed ports in the router.

Thanks!