Mercurysteam's Hangout

BARRACKS => Bug report & Technical Support => Topic started by: Jester278 on January 13, 2019, 11:31:58 PM

Title: Server Issues
Post by: Jester278 on January 13, 2019, 11:31:58 PM

Having issues with invites on Xbox 1.

Any invites result in being told that the session is reinitiating, 1, 2, 3, then a black screen.

After that I'm told the servers are under maintenance & I have to force quit the game.


It's the same either end. If I send the invite, the other player runs into the problems, If I accept, I get the problems.

There' nothing wrong with either internet connection, or multiplayer connection & NAT is open on both ends.

If we search for a game individually, the game is fine & we can play, but not together as our levels & MMR are different, therefore the servers are fine.

Incidentally, there are no problems of this kind on PS4 as someone else in the house is currently teamed with their friends, so it's just Xbox 1

Title: Re: Server Issues
Post by: MSE_Karen on January 14, 2019, 05:38:18 PM

Hi Jester,

We are sorry you experienced this. We are aware of this issue and we are working on a solution. Just a question: Are you trying to invite players from Xbox One or from Windows 10?

Thank you very much in advance.

Title: Re: Server Issues
Post by: Jester278 on January 15, 2019, 03:24:57 AM

Hi, thanks for the reply. It was from Xbox 1 to Xbox 1.

Title: Re: Server Issues
Post by: MSE_Karen on January 15, 2019, 10:50:49 AM

Perfect. Thank you very much for your help!