Mercurysteam's Hangout

BARRACKS => Bug report & Technical Support => Topic started by: Zopheyron on March 03, 2019, 10:15:36 PM

Title: Iune wisdom crash
Post by: Zopheyron on March 03, 2019, 10:15:36 PM

is the third time that my game crash using wisdom weapon for iune in the Loath bomb map (2-1). generally that happend when I hit heads continuously. I don't know if it was fortuity (I use a windows pc).

The game crushes everywhere just if I fire continuously.

Title: Re: Iune wisdom crash
Post by: MSE_Karen on March 04, 2019, 12:36:56 PM

Hello Zopheyron,

Thank you very much for reaching us. Would you please send an email to spacelords_support@mercurysteam.com explaining this issue? Please, include also your username, the platform and a screenshot or a video if possible, so we can investigate it.

Thank you again for your help.

Title: Re: Iune wisdom crash
Post by: Zopheyron on March 05, 2019, 10:42:25 AM

thanks. I triyed differents programs to catch a video but it dosn't worked. I don't know how a screen can help, the game freeze and than it closes automatically after 5/10 seconds. if it was needed I continue my research for a recording program.

Title: Re: Iune wisdom crash
Post by: MSE_Karen on March 05, 2019, 05:44:26 PM

Hi again!

Don't worry about the video. Please, send us an email explaining the issue as detailed as possible and we'll help you at the earliest.

Thank you!

Title: Re: Iune wisdom crash
Post by: Zopheyron on March 06, 2019, 11:10:09 AM

Done. Thankyou!

Title: Re: Iune wisdom crash
Post by: Zopheyron on March 17, 2019, 08:03:10 PM

I send another mail (now with a photo of the freezed last view) because I see that bug even with the other rare weapon Vortex. That append only with rare weapons when I'm firing. I don't know why..

Title: Re: Iune wisdom crash
Post by: Zopheyron on March 22, 2019, 12:22:33 PM

(https://i.ibb.co/dmSLnYW/iunebug2.png)