Mercurysteam's Hangout

BARRACKS => Bug report & Technical Support => Topic started by: Ryuck00 on August 23, 2018, 04:23:49 PM

Title: Exclusives skins not available
Post by: Ryuck00 on August 23, 2018, 04:23:49 PM

The game does not recognize that i have bought the three campaigns and does not give access to the exclisive skins.
El juego no reconoce que compré las primeras 3 campañas y  no puedo seleccionar las skins exclusivas.

Title: Re: Exclusives skins not available
Post by: Crow Moxie on August 25, 2018, 12:09:39 AM

Same issue here (Xbox One) I also bought the first three campaigns (Alien, Wardog, and Hades) and I don't have access to my 3 Elite skins I'm supposed to have.

Title: Re: Exclusives skins not available
Post by: Nuccio on August 25, 2018, 12:25:48 AM

Same issue to me: I've bought the Founders Pack and I don't have access to any Elite skins. I play to Xbox and my Gamertag is Nuccio

Title: Re: Exclusives skins not available
Post by: Senketsu7 on August 28, 2018, 03:34:41 AM

I as well bought the founders pack. and I dont have access to the fourth campaign or the elite skins.

Title: Re: Exclusives skins not available
Post by: Treycol1 on August 28, 2018, 06:31:42 AM

I'm a founders pack owner, and I have no completely access to my fourth campaign nor my elite skins

Title: Re: Exclusives skins not available
Post by: Soul Devour on August 30, 2018, 02:30:06 PM

I also still don't have the Elite skins and I'm a founders pack owner, bought it day one of the game's release. GT: TheFlamingDrago
I see a bunch of low levels, like actual newbies running around with the skin, I don't know if they had the Founders or what and just never played, but I doubt it.

Title: Re: Exclusives skins not available
Post by: kingofdesert on August 31, 2018, 12:43:09 AM

Same for me here , i buy all the campaign but i don't have the elite skin

Title: Re: Exclusives skins not available
Post by: Treycol1 on August 31, 2018, 03:21:32 AM

I didn't even get a update

Title: Re: Exclusives skins not available
Post by: Righteous Flame on August 31, 2018, 05:41:36 AM

Still no skins (Xbox) but the campaign is fixed and Valeria is available so this is more an informational post than anything else.

Title: Re: Exclusives skins not available
Post by: Senketsu7 on August 31, 2018, 05:54:02 AM

So I finally have access to the campaign. But i still dont have the skins. Ive said this before. But I am a founders pack owner, I even have the purchase history to prove it. GT Senketsu7

Title: Re: Exclusives skins not available
Post by: Exile Argus on August 31, 2018, 05:58:14 AM

i also am a founders pass owner but yet to receive any of the skins supposedly they fixed this issue but i still dont have any of them.

Title: Re: Exclusives skins not available
Post by: Kryinski on August 31, 2018, 06:59:07 AM

I just went in to check if I have them, nothing has been unlocked. Can't really play the game either.

Title: Re: Exclusives skins not available
Post by: Senketsu7 on August 31, 2018, 05:43:28 PM

Just got an update that gave me the elite skins.

Title: Re: Exclusives skins not available
Post by: MSE_TENKA on September 21, 2018, 06:22:58 PM

Hi! This is already fixed, we are sorry for the inconvenience.