Mercurysteam's Hangout

BARRACKS => Bug report & Technical Support => Topic started by: goliathfasa on July 29, 2018, 04:11:14 AM

Title: [Steam] Stuck in reconnect loop
Post by: goliathfasa on July 29, 2018, 04:11:14 AM
Queued for Quickplay.

"No Reservations" popped up.  Accepted as Raider.

Before the screen can load to character select, got kicked/disconnected by the match out to lobby.

Then got stuck in a loop between rejoining the match and being told cannot join the match:

"Mission in progress, reconnect?"  --> Accept
"Match ready."
"Awaiting confirmation from Steam..."
"Could not join the mission."  --> Accept
"Initiating..."
"Initiating session..."
"Verifying version..."

Back to main menu.

"Mission in progress, reconnect?"  -->  repeat
Title: Re: [Steam] Stuck in reconnect loop
Post by: Shadow on July 29, 2018, 09:33:05 AM
If you play from steam use "Verify Integrity of game files". This usually happens if you craft new cards.
Title: Re: [Steam] Stuck in reconnect loop
Post by: goliathfasa on July 29, 2018, 10:42:40 AM
If you play from steam use "Verify Integrity of game files". This usually happens if you craft new cards.

Just gave that a try.  Didn't seem to work.  Feels like the glitch is server-side.  For some reason the MercurySteam server just sees my account as in a match that no longer exists.
Title: Re: [Steam] Stuck in reconnect loop
Post by: LordDraco3 on July 30, 2018, 08:28:29 PM
If it's an issue with your account, which sounds plausible, I recommend sending them an email to raiders_support@mercurysteam.com
Title: Re: [Steam] Stuck in reconnect loop
Post by: veliice on August 20, 2018, 08:41:27 PM
I'm having the same issue ... did you have any luck finding a solution ?