Mercurysteam's Hangout
BARRACKS => Bug report & Technical Support => Topic started by: MSE_TENKA on January 17, 2018, 05:27:54 PM
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To help with bug reporting on Steam, we have created a system that generates a crash file with key information on your computer. If a crash occurs, you can find a CrashDump file in the following path:
"Documents\MercurySteam\Raiders of the Broken Planet\<steam-id>\CrashDumps"
Once you’ve located this file, please send it as an attachment to spacelords_support@mercurysteam.com along with a brief description of what happened, or alternatively post it here in the forums.
Thanks for your support.
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I have an Xbox One...not on my computer
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Thank you for the email. I just sent an email out to the support team and sent pics. Look forward to hearing back from you.
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Just letting know my Raiders account is still not fixed from the update from yesterday. I did send an email to Raiders_support. Still haven’t heard back from anyone yet either. Please let me know. Thank you.
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Oh hey I just referenced this to someone having trouble with Steam version crashing, might be good to update the support email in the topic post :D
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Thank you for the shout out, LordDraco3!
It's updated now ;)