Mercurysteam's Hangout
BARRACKS => Bug report & Technical Support => Topic started by: reydelpro on November 12, 2018, 09:17:17 AM
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Hello,
I do not know if there is open thread about this but as I have not found it there my question goes:
How do you inform cheating people on PS4?
Yesterday a player of my group spent the whole game circling on the site, obviously he had left the joystick pressed so that his session would not be disconnected and he could take the loot without playing the game ...
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What you can do is save the clip and send it to MSE's support team. They've encouraged players to do it before as well as to report bugs. I personally do this and MSE responds every time, I've never felt that one of my reports has been ignored. It's also super easy and convenient to do this on PS4 with the share button.
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Hi reydelpro,
As Agent-Z46 mentioned, the best way to investigate this player is by sending an email to spacelords_support@mercurysteam.com. If you remember the player's username, please, include it in the email (if you can also attach a screenshot or a video, that would be perfect).
Thank you!