Mercurysteam's Hangout
BARRACKS => Bug report & Technical Support => Topic started by: The Wanderlust on December 15, 2017, 02:45:55 AM
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On Xbox, twice within five minutes, the whole game crashed when I pressed 'A' on a player's nameplate to check their profile.
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Hi The Wanderlust,
Please, send an email to raiders_support@mercurysteam.com explaining this bug so we can investigate the issue. It would be very useful if you also attach a screenshot.
Thank you very much
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From my repeatedly experience this crash bug seems to occur when you go to look at someone's profile at any point where you're connected to others. This means, during character selection, during the actual match... at the end of the match during the reward screen. All of these are viable times for the crash. Just bringing up the guide on its own doesn't 'seem' to trigger it as it appears you have to trigger the guide 'through' the game itself to get the crash but it is instant so no screenshot is going to do you any good as what you really need is a video clip.