Mercurysteam's Hangout

BARRACKS => Bug report & Technical Support => Topic started by: Exroath on August 19, 2017, 02:33:27 PM

Title: Game does not appear in steam,
Post by: Exroath on August 19, 2017, 02:33:27 PM

Hi there!, Just received a beta key from eurogamer, Put it in to steam but cannot see the game listed or download the game.
Any help would be great !
Thanks!

Title: Re: Game does not appear in steam,
Post by: shinnari on August 19, 2017, 05:34:03 PM

I have got the exact same problem, I got key from eurogamer and I activated it on steam 8:00 AM CEST. Still don't see the game in my steam library.

Title: Re: Game does not appear in steam,
Post by: havlli on August 19, 2017, 09:44:05 PM

Same here, even tweeted on devs, looks like they ignore everything....

Title: Re: Game does not appear in steam,
Post by: Exroath on August 20, 2017, 01:19:17 AM

I have had a response via twitter, Looks like the issue is on valves side.
They are looking into it :D

Title: Re: Game does not appear in steam,
Post by: MSE_TENKA on August 21, 2017, 01:59:18 PM

Hi guys! We are aware of this issue with the codes and we are working on a solution as we speak.

We always try to maintain a fluid communication with you guy, but bear in mind we have limited access during the weekends.

Thanks for your patience!

Title: Re: Game does not appear in steam,
Post by: Exroath on August 21, 2017, 08:18:30 PM

Thanks for looking into this :D